Personal data processing policy
In compliance with Colombian Law 1581 of 2012 and its regulatory decrees, this page explains how we collect and process the personal data of those who contact us.
Data controller
Su Capital Al Instante, based in Pereira, Risaralda — Colombia.
Contact channels:
WhatsApp: 3006734318
What data we collect and why
We collect the data you voluntarily provide in the forms on this site or when you contact us via WhatsApp: name, phone, email, city and the details of the property or loan you inquire about. We use it solely to contact you, provide real estate and mortgage-loan advisory, and follow up on your request (commercial contact).
We do not sell your data
Your data is never sold, rented or shared with third parties, unless required by a legal authority.
Your rights as data subject
You have the right to:
- Know what data of yours we hold.
- Update or correct it when incomplete or inaccurate.
- Request its deletion at any time.
- Revoke the authorization you gave us at any time.
How to exercise them
Contact us through any of the channels listed above, identifying yourself and stating what you wish to do with your data. We will respond within fifteen (15) business days, as required by law.
Data retention
We keep your data only while a commercial or advisory relationship is active, or while needed to handle your request, after which it is securely deleted.
Cookies
This site only uses first-party cookies, with no third-party trackers added by us:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
sc_fav | First-party, functional | Remember the properties you save as favorites (a feature you request). | 90 days |
PHPSESSID | First-party, necessary | Keep your session and chosen language while you browse. | Until you close the browser |
Last updated: July 30, 2026.